ACQUAA - Streamlining Operations & Real-Time Insights for Water Utility Company

Role

Product Designer

Timeline

2023 - 8 Months

(Jun' 23 - Jan' 24)

Project type

SaaS Website

Redesign

Team

1 Product Designer

2 Product Owners

2 Business Analyists

6 Developers

My Journey

Embarking on an exciting journey at Ampcus from June 2023 to Jan 2024, I had the incredible opportunity to join the innovative Acquaa Team. Tasked with shaping the user experience for a water utility SaaS website, I delved into the world of product design. Collaborating with a dynamic team of 2 product owners, 2 business analysts, and 8 developers.

Overview

Overview of the product

In developing Acquaa, a SaaS website designed for Water Utility Company, we introduce specialized modules for backflow prevention, fire hydrant management, and FOG modules. Through meticulous planning and collaborative efforts, Acquaa is set to optimize water infrastructure management, improve operational efficiency, and deliver real-time insights tailored to DC Water's diverse requirements.

Glimpse of the Prototype

Prototype for Fire Hydrant Permit creation

My Impact

Impact

A standout accomplishment during my time here was spearheading the development of a streamlined flow for creating new permits within the Fire Hydrant module. This innovation not only simplified the process but also significantly enhanced screen clarity and navigation. The impact was profound, manifesting in a noteworthy 25% reduction in incident response time and an impressive 30% boost in task completion rates. This achievement underscores the tangible improvements made in user experience and operational efficiency within the water utility SaaS platform.

What did I do in this project?

project

My substantial involvement in the backflow prevention module and comprehensive leadership in developing the fire hydrant module. Users and Admin, aiming for functionality and a seamless, visually cohesive experience across the entire website.. This dual role ensures a well-rounded and effective solution for DC Water's specific needs within the Acquaa platform.

User Flow